before using our Website. By accessing and using our Website, you agree to these
terms. If you do not agree to these terms, you should not access or use our Website.
Please note that we may revise these terms at any time without notice, so please
ensure you review them regularly as they are immediately binding on you.
These terms (together with the documents referred to in here) govern the relationship
between you and us when you access and use our website and services at www.campsitechatter.com
Any reference to "you"
, means you as a user of our Website.
Any reference to "we"
is to Campsite Chatter
We are Campsite Chatter Limited, a company registered in England and Wales under
company number 08245344 and with our registered office at The Custom House, The
Strand, Barnstaple, Devon United Kingdom, EX31 1EU. We operate this Website.
YOUR USE OF OUR WEBSITE
Our Website allows you to upload and create content, including photos, comments
and other materials. The contents of our Website may not be used by you in any way
except for your own personal, private and non-commercial use, unless otherwise expressly
permitted by us. You must not use any part of the materials on our Website for commercial
purposes without obtaining a licence to do so from us or our licensors.
You agree that you will not use our Website in any way that may lead to the encouragement,
procurement or carrying out of any criminal or unlawful activity or that is fraudulent,
or has any unlawful or fraudulent purpose or effect. Furthermore, you agree not
to do anything that may cause damage to our Website or our servers, systems or equipment
or those of third parties, nor access any users' data or penetrate or circumvent
any Website security measures or attempt to do any such acts.
You accept that you are able to stop using our Website at any time and at your sole
discretion. We reserve the right to suspend, restrict or terminate your access to
our Website or any part of it at any time at our sole discretion.
Please see "Suspension and Termination" for details of consequences for breaching
Accessing our Website and availability
Access to our Website is permitted on a temporary basis, and we reserve the right
to withdraw or amend the service we provide on our Website without notice (see below).
We will not be liable if for any reason our Website is unavailable at any time or
for any period. From time to time, we may restrict user access to all or some parts
of our Website.
While we endeavour to ensure that this Website is normally available 24 hours a
day/seven days a week, we cannot promise that our Website will be free from errors
or omissions nor that it will be available uninterrupted and in a fully operating
condition. Our Website may be suspended temporarily and without notice in the case
of system failure, maintenance or repair or for reasons reasonably beyond our control.
We will not be liable to you or to any other person in the event that all or any
part of our Website is discontinued, modified or changed in any way.
We shall not be liable for any failure, any suspension or any termination of access
to our Website in connection with or arising out of a force majeure event. In these
terms, a "force majeure event" shall include, without limitation, strikes, lock-outs
or other industrial disputes, nuclear accident or acts of God, war or terrorist
activity, riot, civil commotion, malicious damage, compliance with any law or government
order, rule regulation or direction, accident or breakdown of plant or machinery,
interruption or failure in communications networks and facilities (including the
internet), fire, flood, storm or default of suppliers, and where they are beyond
our reasonable control, any other acts, events, omissions or accidents.
You are also responsible for ensuring that all persons who access our Website through
your internet connection are aware of these terms, and that they comply with them.
You will be required to register your details and/or open an account to use certain
services or to access some areas of our Website (including, without limitation,
if you wish to make submissions of content for our Website). You undertake to complete
the registration form fully, and that all information provided is up-to-date, true,
accurate and complete. You agree not to use a user name that is offensive, obscene
or harassing to others. We have the right to require you to change your user name
at any time and for any reason.
Each registration is for a single user only. We do not permit you to share your
user name and password with any other person nor with multiple users on a network.
If you choose, or you are provided with, a user name, password or any other piece
of information as part of our security procedures, you must treat such information
as confidential, and you must not disclose it to any third party. If your user name
or password is compromised at any time you must request a new username and/or password.
We have the right to disable any access rights or accounts, at any time, if in our
opinion you have failed to comply with any of the provisions of these terms.
When registering, you may be asked to expressly accept these terms. Please understand
that if you refuse to accept these terms, you will not be able to register, submit
comments and photographs, or create pinboards on our Website.
You should understand that by accessing and continuing to use our Website, you agree
to be legally bound by these terms. You understand and agree that these terms (and
any document expressly referred to in them) constitute the whole agreement between
us and supersede all previous discussions, correspondence, negotiations, previous
arrangement, understanding or agreement between us.
ACCEPTABLE USE POLICY
Our Website aims to create a place for you to share and discover things you love
about camping. Whenever you make use of a feature that allows you to upload material
to our Website, or to make contact with other users of our Website, you must comply
with the acceptable use policy set out below. By using these services you promise
that any such contribution does comply with those standards, and you agree to reimburse
us for all costs, loss, damages or expenses for any breach of that promise.
This acceptable use policy applies to any and all material which you contribute
to our Website and to any interactive services associated with it.
• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.
• Be provided by a user who is aged 18 or over.
Contributions must not:
• Contain any material which is defamatory of any person, obscene, offensive, hateful
• Promote sexually explicit material, violence, terrorism, discrimination based
on race, sex, religion, nationality, disability, sexual orientation or age, or any
• Infringe any copyright, database right, trade mark or other proprietary right
of any other person.
• Be fraudulent or otherwise likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual
duty, a duty of confidence, or obligation to ensure privacy. If your content identifies
or features other individuals, you must ensure that you have their consent to the
proposed use of the content.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience
or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation
with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only)
copyright infringement or computer misuse.
• Be for the purpose of harming or attempting to harm minors in any way.
• Be of the nature of or otherwise instigate or encourage unsolicited or unauthorised
advertising or promotional material or any other form of similar solicitation (spam).
We will use reasonable endeavours to assess any possible risks for users from third
parties when they use any interactive service provided on our Website, and we will
decide in each case whether it is appropriate to use moderation of the relevant
service (including what kind of moderation to use) in the light of those risks.
However, we are under no obligation to oversee, monitor or moderate any interactive
service we provide on our Website, and we expressly exclude our liability for any
loss or damage arising from the use of any interactive service by a user in contravention
of our acceptable use policy, whether the service is moderated or not. Without limiting
the foregoing, where we are notified that your content breaches the above interactive
services and acceptable use policy, we reserve the right, in our sole discretion,
to remove that content without any liability to you for doing so.
Where we do moderate an interactive service, we will normally provide you with a
means of contacting the moderator, should a concern or difficulty arise.
SUSPENSION AND TERMINATION
We will determine, in our discretion, whether there has been a breach of these terms
(in particular, the acceptable use policy set out above) through your use of our
Website. When a breach of these terms has occurred, we may take such action as we
Failure to comply with these terms constitutes a material breach and may result
in our taking all or any of the following actions:
• Immediate, temporary or permanent withdrawal of your right to use our Website.
• Immediate, temporary or permanent removal of any posting or material uploaded
by you to our Website (and such material may be deleted, not backed up and may become
• Issue a warning to you.
• Legal proceedings against you for reimbursement of all costs, loss, damages or
expenses (including, but not limited to, reasonable administrative and legal costs)
resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably
feel is necessary.
We exclude liability for actions taken in response to breaches of these terms. The
responses described above are not limited, and we may take any other action we reasonably
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our Website by knowingly introducing viruses, trojans, worms,
logic bombs or other material which is malicious or technologically harmful. You
must not attempt to gain unauthorised access to our Website, the server on which
our Website is stored or any server, computer or database connected to our Website.
You must not attack our Website via a denial-of-service attack or a distributed
By breaching this provision, you would commit a criminal offence under the Computer
Misuse Act 1990. We will report any such breach to the relevant law enforcement
authorities and we will co-operate with those authorities by disclosing your identity
to them. In the event of such a breach, your right to use our Website will cease
We will not be liable for any loss or damage caused by a distributed denial-of-service
attack, viruses or other technologically harmful material that may infect your computer
equipment, computer programs, data or other proprietary material due to your use
of our Website or to your downloading of any material posted on it, or on any website
linked to it.
INTELLECTUAL PROPERTY RIGHTS
Save for third party content, we are the owner of all copyright and other intellectual
property rights in our Website, and in the material published on it. Those works
are protected by intellectual property laws and treaties around the world. All such
rights are reserved.
The names, images and logos identifying us, our partners or third parties and our/their
products and services are proprietary marks and may not be reproduced or otherwise
used without express permission.
By submitting content and material to our Website, you grant us and other users a
non-exclusive perpetual, royalty-free, irrevocable worldwide licence to use, copy,
re-pin, display, reformat, amend, change, excerpt, distribute or sub-license such
information for profit or otherwise in public both on our Website and for any other
purpose as we see fit from time to time, without any duty to account to you.
You further acknowledge and agree that such material is not uploaded or posted subject
to any obligation of confidence and that such material shall be accessible to any
members of the public who wish to use our Website. You agree that following termination
or suspension of your account with us, or following your removal of any content
or material, we may retain such information for a reasonable period of time for
backup, archival or audit purposes. You also agree that we and other users of the
Website may continue to use, copy, re-pin, display, reformat, amend, change, excerpt,
distribute or sub-license such information that users have re-pinned to other pinboards
or which you have posted to public or semi-public areas of our Website.
You agree, without exception and in all cases, by submitting information to our
Website you allow and accept that other users can edit, add to, comment on and re-pin
anything from your pinboard, chatter post, photo or other post by any means, including
but not limited to text, photos, videos and tags.
You therefore agree to give up your "moral rights" in the images you upload. These
include giving up the following rights:
• to be identified as the owner of the image;
• to object to derogatory treatment of the image; and
• against false attribution of the image.
OUR WEBSITE CHANGES REGULARLY
We aim to update our Website regularly, and may change the content at any time.
Any of the material on our Website may be out of date at any given time, and we
are under no obligation to update such material.
RELIANCE ON INFORMATION POSTED AND DISCLAIMER
While we endeavour to ensure that the information on this Website is correct, we
make no promise nor do we give any warranty or guarantee regarding the accuracy
and completeness of the material on this Website. Commentary and other materials
posted on our Website are not intended to amount to advice on which reliance should
be placed. We therefore disclaim all liability and responsibility arising from any
reliance placed on such information, commentary and materials by any visitor to
our Website, or by anyone who may be informed of any of its contents.
Nothing in these terms shall restrict your statutory rights (including your rights
to receive a reasonable standard of service, more details about which can be obtained
from your local Trading Standards Office or Citizen's Advice Bureau), nor shall
anything in these terms exclude or limit our liability for death or personal injury
resulting from our negligence or from any fraud or fraudulent misrepresentation
nor any other liability which cannot be excluded or limited under applicable law.
If we fail to comply with these terms, we shall only be liable to you for any losses
that you suffer as a result of our failure to comply (whether arising in contract,
tort (including negligence), breach of statutory duty or otherwise) which are a
foreseeable consequence of such failure. We will not be liable for losses that result
from our failure to comply with these terms that fall into the following categories:
loss of income or revenue; loss of business; loss of profits; loss of anticipated
savings; loss of data; or waste of management or office time. However, this will
not prevent claims for loss of or damage to your tangible property that are foreseeable
or any other claims for direct loss that are not excluded in the former categories.
The material displayed on our Website is provided "as is" without any guarantees,
conditions or warranties as to its accuracy. To the extent permitted by law, we,
other members of our group of companies and third parties connected to us hereby
expressly exclude all conditions, warranties and other terms which might otherwise
be implied by statute, common law or the law of equity.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE
. By using our Website, you consent to such processing and
you warrant that all data provided by you is accurate.
LINKING TO OUR WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal
and does not damage our reputation or take advantage of it, but you must not establish
a link in such a way as to suggest any form of association, approval or endorsement
on our part where none exists.
Our Website must not be framed on any other website, nor may you create a link to
any part of our Website other than the home page. We reserve the right to withdraw
linking permission without notice. Our Website from which you are linking must comply
in all respects with the acceptable use policy set out above.
If you wish to make any use of material on our Website other than that set out above,
please address your request to [email protected]
LINKS FROM OUR WEBSITE
Where our Website contains news feeds and/or links to other websites and resources
provided by third parties, these feeds, links and resources are provided for your
information only. We have no control over the contents of those websites or resources,
and accept no responsibility for them or for any loss or damage that may arise from
your use of them.
LAW AND JURISDICTION
The English courts will have exclusive jurisdiction over any claim arising from,
or related to, a visit to our Website although we retain the right to bring proceedings
against you for breach of these terms in your country of residence or any other
These terms and any dispute or claim arising out of or in connection with them or
their subject matter or formation (including non-contractual disputes or claims)
shall be governed by and construed in accordance with the law of England and Wales.
This Website is based in England and is intended for users in the United Kingdom.
We make no representations that the materials and Website are suitable for users
outside the United Kingdom, and if you choose to access our Website from outside
of the United Kingdom you are solely responsible for ensuring compliance with all
relevant local laws.
If you have any concerns about material which appears on our Website, please contact
These terms were last updated on 30 October 2012.
and any other documents referred to in here) sets out our privacy
policy and explains how your personal information (meaning any information about
you which is personally identifiable like your name, address, telephone number or
e-mail address, generally referred to throughout this policy as "personal information"
regarding your personal information.
Any reference to "you"
, means you as a user of our website
at www.campsitechatter.com ("Website"
). Any reference to "we"
is to Campsite Chatter Limited and any contractors who provide services
to us in relation to our Website.
by us and the use of that personal information by us and those whom we authorise.
It does not cover third party websites to which we provide links, nor does it cover
advertisers. They may have their own privacy policies and/or terms and conditions
By accessing and continuing to use our Website, you accept the terms of this privacy
time and any changes will be posted on our Website. If you do not agree with any
WHAT INFORMATION DO WE HOLD ABOUT YOU AND HOW IS IT COLLECTED?
We may collect and process the following data about you:
- • details of content, comments and reviews that you make on our Website;
- • details of any transactions you carry out through our Website;
- • information that you provide by filling in forms on our Website. This includes
information provided at the time of registering to use a service (for example, a
user name, email address and password), posting material or requesting information
- • if you contact us, we may keep a record of that correspondence;
- • we may also ask you to complete surveys that we use for research purposes, although
you do not have to respond to them; and
- • details of your visits to our Website including, but not limited to, registration
details, plus registration details if accessing via another website (for example,
if accessing via Facebook we may store your Facebook registration details), traffic
data, location data, uploaded content, comments, reviews and actions and other communication
data, whether this is required for our own purposes or otherwise and the resources
that you access.
We may collect information about your computer, including where available your IP
address, operating system and browser type, for system administration and to report
aggregate information to our advertisers. This is statistical data about our users'
browsing actions and patterns, and does not identify any individual.
In addition, in common with many other online services, we may use "cookies" or
other devices to store and sometimes track information about you (see section entitled
HOW DO WE USE INFORMATION ABOUT YOU?
We use information about you to help us provide you with a more personalised service
which is tailored to suit your needs.
Your personal information may be used by us to:
- • monitor, develop and improve our Website, services and your experience;
- • ensure that content from our Website is presented in the most effective manner
for you and your computer;
- • carry out our obligations arising from any contracts entered into between you
- • allow you to participate in any interactive features of our Website, when you
choose to do so;
- • run and carry out competitions on our Website;
- • process and deal with any complaints or enquiries made by or about you; and/or
otherwise relating to you and to monitor compliance including by way of checking
postings or submissions to our Website and using keyword triggers to investigate
usage that may be inappropriate.
If you register on our Website, your personal information may, in addition to the
above, be used by us to:
- • contact you in the event of queries or for security reasons;
- • notify you when another user has either added to or commented on your post, photo
or pinboard; and/or
- • if you choose to submit content for publication, we may publish your user name
and any other information you agree to be published.
Where and only where you have provided your prior consent
If you do not want us to use your data in this way, or to pass your details on to
third parties for marketing purposes, please tick the relevant box when registering.
- • send you and keep you updated with information by email, telephone or mail about
existing and new services and special offers from us;
- • send you information by e-mail, telephone or mail about related products or services
of selected third parties that may be of interest to you; and/or
- • where we permit selected third parties to use your data, we (or they) will contact
you by e-mail, telephone or mail.
To unsubscribe from receiving any such communications, you can use the facility
contained in any such communication or you can email us at the email address below
or write to us by mail to the address below stating that you do not wish to receive
further communications from us.
WHERE DO WE STORE YOUR PERSONAL DATA?
The data that we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area ("EEA"). It may also be processed by staff operating
outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged
in, among other things, the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in accordance
AMENDING YOUR INFORMATION
You may register your details for certain services and open a user account that
you can then use to access and log on to use those services. You may change or update
your user name and password or other details at any time via your account. You must
make sure that you update details as soon as possible with any and all relevant
COOKIES AND OTHER SUCH DEVICES
A cookie is a small amount of data sent from our server and stored on your computer's
hard drive. Cookies help us to provide you with a good experience when you browse
our Website and also allows us to improve our Website.
Cookies that are strictly necessary for the operation of our Website
Some of the cookies we use are essential for parts of our Website to operate and
are already set. These are strictly necessary for the provision of services requested
by you and without them our Website cannot operate as intended. As an example, we
different pages of our Website or between visits to our Website.
Other uses of cookies (where you have consented to such use)
||Basic session management used by ASP.net which is essential for the site to work
||Used to track a Campsite Chatter database session with an ASP.net session. Essential
for the site to work.
- • allow you to carry information across pages of our Website and avoid having to
- • measure and improve the performance of our Website;
- • within registration to allow you to access stored information;
- • help us recognise you as a unique visitor when you return to our Website and to
allow us to tailor content or advertisements to match your preferred interests or
to avoid showing you the same adverts repeatedly;
- • speed up searches;
- • within research surveys to ensure you are not invited to complete a questionnaire
too often or after you have already done so; and/or
- • provide additional functionality on our Website.
Other cookies outside of our control
||Stores whether you decided opted for permanent signon
||Stores whether you liked a review
||Stores your favourite campsites for quick access
||Momentarily stores access token received from facebook
||Used to determine whether permanent signon was selected
||Used to determine whether you have accepted cookies
We may use external services such as YouTube, Twitter or Facebook, to display certain
content on our Website. We cannot prevent such websites from collecting information
about your usage of their services on our Website, for example, number of plays
of a video.
Like many other organisations, we use Google Analytics
, a web analytics service
provided by Google, Inc. Google Analytics sets a number of cookies in order to evaluate
your use of our site and enable us to carry out actions including (but not limited
- • Tracking the number of visitors to our site.
- • Monitoring the number of users on our site at any given time.
- • Analysing popular content on our site.
Google stores the information collected by these cookies on servers in the United
States. Google may also transfer this information to third parties where required
to do so by law, or where such third parties process the information on Google's
behalf. Google will not associate your IP address with any other data held by Google.
By using our site, you consent to the processing of data about you by Google in
the manner and for the purposes set out above.
See this link for how to reject or delete this cookie: http://www.google.com/intl/en/privacypolicy.html
How do I manage & delete these cookies?
Most internet browsers are automatically set up to accept cookies, but you can set
your browser to refuse a cookie or ask your browser to show you where a cookie has
been set up. Certain services are only activated by the presence of a cookie and,
available to you.
Find out how to disable/enable cookies by clicking on the “Manage Cookies” section
of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org
WILL WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
We may disclose your personal information to any member of our group, which means
our subsidiaries, our ultimate holding company and its subsidiaries, as defined
in section 1159 of the UK Companies Act 2006.
We may pass your information to other parties as follows:
- • in the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such business
- • if Campsite Chatter Limited or substantially all of its assets are acquired by
a third party, in which case personal data held by it about its customers will be
one of the transferred assets;
- • where relevant, your user name and information you voluntarily provide in your
profile that you register with us will be published on areas of our Website where
user submissions are displayed and this will be the identity by which you are known
on those areas. Where other users wish to contact you, they will be able to identify
you by your user name and any other information you may yourself disclose via our
- • we may pass your personal information to our employees and agents and third parties to administer
the services provided to you by us now or in the future;
- • some general statistical information about our Website user base, sales patterns,
traffic volumes and related matters may be passed on to reputable third parties
(including third party advertisers who wish to advertise on our website) but these
details will not include information personally identifying you; and
- • we may disclose your personal information to the police, regulatory bodies or
legal advisers in connection with any alleged criminal offence or suspected breach
and / or the breach of other terms and conditions otherwise relating to you or otherwise
where required by law and we will co-operate with any law enforcement authorities
or court order requesting or directing us to disclose the identity of or locate
Use Policy or otherwise for the prevention or detection of crime or the
apprehension or prosecution of offenders.
We do not disclose information about identifiable individuals to any charities and
organisations that we work with, but we may provide them with aggregate information
about our users. We may also use such aggregate information to help charities reach
the kind of audience they want to target using our Website.
We do not pass or sell your personal information to third persons for any other
purpose than those set out above. Any marketing referred to in the section entitled
"How do we use information about you?" is conducted by us or third parties based
on your consent.
Always think carefully before disclosing your personal information or other information
to other users of our Website or otherwise posting your personal information on
our Website. It is important that you are aware that any of your personal information
or other information which you disclose to another user may then be disclosed on
our Website by that user. We have no responsibility or control over the contents
of communications made between users of our Website.
SECURITY/HOW DO WE PROTECT YOUR INFORMATION?
We endeavour to take all reasonable steps to protect your personal information.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our Website; any transmission is at your
own risk. Once we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
If registered with our Website, we will store your password. To protect security,
we do not have access to or visibility of any passwords on our system. Should you
forget your password, we will send you an email to the email address you have registered
with us and provide a link to reset your password with a new one.
page and, where appropriate, notified to you by email.
You can email us with any questions, queries or complaints at [email protected]
or you can write to us at Campsite Chatter Limited,
The Custom House, The Strand, Barnstaple, Devon United Kingdom, EX31 1EU.
We have notified the Information Commissioner's Office about our data processing
activities under notification number [Z3610297].